FAQ
Q:What types of products do you sell?
A:We specialize in selling a wide range of tech products, including smartphones, laptops, tablets, smartwatches, gaming consoles, and accessories.
Q: How do I place an order?
.A: To place an order, simply browse our website, add the products you want to purchase to your shopping cart, and follow the checkout process. You can also contact our customer service team for assistance.
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, Mastercard, Amex), and bank transfers. For more information on payment options, please refer to our payment policy.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders over 100Dhs. For more information on shipping rates and delivery times, please see our shipping policy.
Q: How do I return or exchange a product?
A: If you're not satisfied with your purchase, you can return or exchange it within 3days. Please contact our customer service team for instructions on how to initiate the return or exchange process.
Q: Do you offer warranties or guarantees?
A: Yes, we offer a 3-day warranty on all products. For more information on warranty terms and conditions, please see our warranty policy.
Q:How do I track my order?
A: Once your order has shipped, you'll receive an email with tracking information. You can use this to track the status of your order.
Q: Can I cancel or change my order?
A: Please contact our customer service team as soon as possible if you need to cancel or make changes to your order. We'll do our best to accommodate your request, but we can't guarantee that changes can be made once an order has been processed.
Q: How do I contact your customer service team?
A: Our customer service team is available to assist you via phone, email, or chat. You can contact us Monday through Friday from 24 hours. Our contact information is available on our website.
Q: Is my personal and payment information secure?
A: Yes, our website is SSL-encrypted, and we use industry-standard security measures to protect your personal and payment information. For more information on our security practices, please see our privacy policy.